Retail Sales Associate (In-Store Sales)

AAA Mid-Atlantic•Medina, OH

1d•Onsite

About The Position

Join AAA Club Alliance as an experienced full-time Retail Sales Associate. This role is for individuals passionate about delivering exceptional service and driving sales success in a dynamic retail environment. AAA Club Alliance represents nearly 7.4 million members across 13 states and Washington, D.C., formed by the joining of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club. The company fosters a welcoming and inclusive workplace, committed to cultivating a diverse team. Hiring decisions are based on operating needs and applicant qualifications including experience, skills, ability, availability, cooperation, and job performance. AAA Club Alliance complies with disability laws and provides reasonable accommodations for applicants and employees.

Requirements

Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
Notary Public designation or willingness to obtain with 6 months of employment.
High school diploma or equivalent required.
Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
Ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Nice To Haves

Basic geography knowledge is beneficial.

Responsibilities

Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

Benefits

The starting base compensation for this position is $16.37 to $20.93/hourly.
This position is eligible to earn incentive pay, with an average payout of $162.00 - $389.00 per month.
Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year.
Medical, Dental, and Vision plan options.
Up to 2 weeks Paid parental leave.
401k plan with company match up to 7%.
2+ weeks of PTO within your first year.
Paid company holidays.
Company provided volunteer opportunities + 1 volunteer day per year.
Free AAA Membership.
Continual learning reimbursement up to $5,250 per year.
Option to customize their experience in order to suit their individual needs and interests.
Wide array of benefits that give Associates piece of mind – even after retirement.