Retail Sales Associate – Full Time

AutoZone • Matthews, NC

7d

About The Position

AutoZone store teams provide customer service, maintain stocked inventory, help customers select products, and offer advice for automotive needs. The Retail Sales Associate delivers customer service by exceeding expectations, supporting store sales and operations, and helping create a positive, knowledgeable retail environment. The role may offer opportunities for career growth in the automotive industry.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a flexible full-time schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
• Restock and organize merchandise, follow cash-handling and loss-prevention procedures, and support smooth store operations.
• Complete assigned tasks efficiently by following structured processes, company safety policies, and PPE requirements.
• Stay current on automotive parts, tools, and promotions using AutoZone systems; assist with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed