Retail Sales Associate – Full Time

Autozone•West Allis, WI

About The Position

AutoZone store teams provide customer service and help customers find automotive parts and solutions. Store employees maintain inventory, assist with product selection, and provide advice while supporting sales, store operations, and a knowledgeable retail environment. The Retail Sales Associate delivers customer service by exceeding expectations and helping customers with automotive needs. The role includes assisting customers with automotive parts, products, and promotions; supporting store operations and inventory; and helping customers with certain vehicle installations and diagnostics. The position requires a flexible full-time schedule, including mornings, nights, weekends, and overtime as needed.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a flexible full-time schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise, maintain store organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Complete assigned tasks using structured processes and follow company safety policies, including use of personal protective equipment.
  • Stay current on automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read vehicle codes and recommend solutions.
  • Lift, load, and deliver merchandise.
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