Retail Sales Associate – Full Time

Autozone•Lowell, MA

About The Position

AutoZone store teams provide customer service by helping customers find automotive parts and solutions, maintaining inventory, and supporting store operations. The Retail Sales Associate engages customers with automotive advice, contributes to sales goals, and helps create a positive, knowledgeable retail environment. The role includes assisting with wiper blade, battery, and light bulb installations, using diagnostic tools to read vehicle codes and recommend solutions, and maintaining store safety and organization. AutoZone presents the position as an opportunity to build a career in an essential industry serving the motoring public.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to foster a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
  • Restock merchandise and maintain store organization.
  • Follow cash-handling and loss-prevention policies and support proper financial management.
  • Complete assigned tasks using structured processes and follow company safety policies, including use of personal protective equipment (PPE).
  • Keep up to date on automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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