Retail Sales Associate – Full Time

AutoZone • Allentown, PA

21d

About The Position

AutoZone’s store teams provide customer service, help customers find automotive parts and solutions, maintain well-stocked inventory, and support store sales and operations. The Senior Retail Sales Associate role focuses on delivering WOW! Customer Service, exceeding customer expectations, and helping customers with automotive parts and needs. It offers opportunities for career growth in an essential industry serving the motoring public.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or GED.
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to support a motivated, productive store environment and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
• Restock and organize merchandise, follow cash-handling procedures and loss-prevention policies, and support smooth store operations.
• Use structured processes to complete assigned tasks efficiently and follow company safety policies, including use of personal protective equipment.
• Stay current on automotive parts, tools, and promotions using AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed