Retail Sales Associate (Seasonal)

New Balance•Littleton, CO

3d•Onsite

About The Position

Retail Sales Associates help New Balance retail stores operate smoothly and provide exemplary customer service. Using expert product knowledge and proper selling techniques, they assist customers throughout every step of the transaction process while positively representing the New Balance brand. Associates use the GUEST service model to greet customers, understand their needs, educate them about product features and benefits, solve problems or answer questions, and complete transactions through suggestive selling, multiple selling, and effective closing. They also measure and fit customers with appropriate products, communicate current promotions, maintain an organized and well-stocked sales floor, ensure items are labeled and price marked, and help protect merchandise and maintain a safe workplace. This is a seasonal retail role in Littleton, Colorado. The listed hourly pay range is $15.16–$16.80–$20.15, with actual base pay varying based on factors including relevant experience, time in role, internal equity, and geographic location.

Requirements

Must be at least 18 years old.
Strong customer service and verbal communication skills.
Demonstrated ability to work effectively in a team environment.
Familiarity with cash register functions.
Ability to quickly perform basic math.
Willingness to work a flexible schedule that may include weekends and holidays.
Ability to lift 4 lbs. frequently and a maximum of 8 lbs. occasionally.
Ability to kneel or squat frequently; move product boxes weighing up to 50 lbs. with assistance if necessary; stand for extended periods; climb ladders occasionally; and frequently climb and descend stairs depending on location.

Nice To Haves

Past retail experience is preferred but not necessary.
People-oriented disposition.

Responsibilities

Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
Greet customers and make contact; understand their needs; educate them on product features and benefits; solve problems and answer questions; and complete transactions using suggestive selling, multiple selling, and effective closing.
Correctly measure and fit customers with appropriate New Balance products.
Inform customers about current promotions.
Keep the sales floor neat, organized, well stocked, and looking its best.
Ensure items are properly labeled and price marked.
Help protect merchandise by greeting customers, attaching and detaching security tags, monitoring floor merchandise, and reporting shrinkage and security violations.
Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.