Retail Sales Associate – Full Time

AutoZone•Johnson Creek, WI

About The Position

AutoZone store teams provide customer service by helping customers find automotive parts and solutions, maintaining well-stocked inventory, and offering product advice. The Retail Sales Associate helps drive sales, maintain store operations, and support a positive retail environment. The role delivers customer service, contributes to sales goals, supports teammates, and assists customers with automotive products and services. Responsibilities include helping customers select products, maintaining merchandise and store organization, following cash-handling and loss-prevention procedures, and complying with safety policies. The associate may install wiper blades, batteries, and light bulbs, and use diagnostic tools to read vehicle codes and recommend solutions. The position offers opportunities for career growth in the automotive retail industry.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise, maintain store organization, follow cash-handling procedures and loss-prevention policies, and support smooth store operations.
  • Use structured processes to complete assigned tasks efficiently and follow company safety policies, including using personal protective equipment.
  • Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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