Retail Sales Associate (Seasonal)

New Balance • Arundel Mills, MD

2d • Onsite

About The Position

Retail Sales Associates help ensure New Balance retail stores operate smoothly and provide exemplary customer service. With product knowledge and proper selling techniques, they assist customers throughout the transaction process and positively represent the New Balance brand. The role includes helping customers select and fit products, maintaining the sales floor, supporting sales transactions, and following safety and loss-prevention procedures. This is a seasonal retail position at Arundel Mills, Maryland.

Requirements

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to work effectively in a team environment.
• Familiarity with cash register functions.
• Ability to perform basic math quickly.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift 4 pounds frequently and a maximum of 8 pounds occasionally.
• Ability to kneel or squat frequently; move product boxes up to 50 pounds, with assistance if necessary; stand for extended periods; climb ladders occasionally; and frequently climb and descend stairs, depending on location.

Nice To Haves

• Past retail experience is preferred but not necessary.

Responsibilities

• Provide customer service using the GUEST model: greet customers, understand their needs, educate them about product features and benefits, solve problems or answer questions, and complete transactions using suggestive and multiple selling and effective closing.
• Measure and fit customers with appropriate New Balance products.
• Inform customers about current promotions.
• Keep the sales floor neat, organized, well stocked, and looking its best.
• Ensure items are labeled and price marked properly.
• Protect products by greeting customers, attaching and detaching security tags, monitoring merchandise, and reporting shrinkage or security violations.
• Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.

Benefits

• Temporary associates receive three medical insurance options, dental insurance, vision insurance, and an associate discount.
• The posting also describes regular associate benefits: medical insurance options, dental insurance, vision insurance, life insurance, 401(k), online learning and development courses, tuition reimbursement, $100 monthly student loan support, mentorship programs, a yearly $1,000 lifestyle reimbursement, four weeks of vacation, 12 holidays, and parental leave.
• Part-time associates receive 401(k), short-term disability, a yearly $300 lifestyle reimbursement, and an associate discount.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed