Retail Sales Associate – Full Time

AutoZone • Grand Rapids, MI

7d

About The Position

AutoZone's store teams provide customer service by helping customers find parts and solutions for their automotive needs. Store employees maintain inventory, assist with product selection, provide automotive advice, support sales, and help maintain store operations. The Retail Sales Associate delivers customer service, contributes to a positive retail environment, and has opportunities for career growth in the automotive industry.

The role includes assisting customers with automotive questions and product recommendations, supporting teammates, contributing to store sales and performance goals, maintaining inventory and store organization, following cash-handling and loss-prevention procedures, and complying with safety policies. Associates also help customers with wiper blade, battery, and light bulb installations and use diagnostic tools to read vehicle codes and recommend solutions.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to create a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
• Restock and organize merchandise, follow cash-handling and loss-prevention procedures, and support smooth store operations.
• Use structured processes to complete tasks efficiently and follow company safety policies, including using personal protective equipment.
• Stay current on automotive parts, tools, and promotions using AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed