Retail Sales Associate, Southland - MI - Full Time

Macy's • Taylor, MI

8d • Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role also involves maintaining a clean, organized, inviting shopping environment. Colleagues review sales goals, learn about new arrivals, popular items, trends, and promotions, and create friendly conversations with customers. They recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They also share loyalty program benefits and provide a thoughtful, courteous checkout and closing experience. Teamwork, dependability, adaptability, and a commitment to learning and improving are important to delivering individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Hours depend on business needs and colleague availability, and schedules include weekend shifts.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and willingness to start new tasks and adapt to changing priorities.
• Ability to work independently and as part of a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers with a warm welcome and personalized conversations to understand their needs and build customer relationships.
• Recommend products and services using product knowledge, and work toward daily sales goals through effective selling behaviors.
• Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
• Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
• Update signs and pricing and support merchandise moves as needed.
• Share the benefits of the Loyalty program and provide customers with a courteous, complete closing experience.
• Collaborate with teammates and contribute to individual and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed