Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you’ll work with a team in a Verizon retail store to grow your career and achieve sales success. You’ll use your interest in technology and customer service to connect customers with products and services, understand their needs, and recommend complete solutions. The role includes ongoing training and opportunities to develop skills in merchandising and inventory operations. You may also contact current Verizon customers who have expressed interest in products and services, and participate in Verizon-sponsored events outside the store to build customer relationships. The position is based onsite at a defined work location, with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may pick up additional shifts during busy periods. Pay is $16.00 to $21.00 per hour in base pay, with the opportunity to earn individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Uncover customer needs by building connections and asking questions.
- Present product insights and solution recommendations to provide customers with complete sales solutions.
- Close sales by communicating effectively and offering intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community at off-site Verizon-sponsored events to build a customer base.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits and compensation information.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
- Newly hired employees receive up to 15 vacation days per year, increasing with service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
