Retail Sales Associate – Full Time

Autozone•Crawfordsville, IN

About The Position

AutoZone store teams provide customer service by helping customers find automotive parts and solutions, maintaining inventory, and supporting store operations. The Retail Sales Associate delivers WOW! customer service, offers trustworthy automotive advice, contributes to sales goals, and helps create a positive and knowledgeable retail environment. The role includes assisting customers with product selection and installations, using diagnostic tools, maintaining merchandise and store organization, and following cash-handling, loss-prevention, process, and safety procedures. AutoZone describes the position as an opportunity to grow a career in an essential industry serving the motoring public.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise, maintain store organization, and follow cash-handling and loss-prevention procedures.
  • Use structured processes to complete assigned tasks and follow company safety policies, including using personal protective equipment.
  • Stay up to date on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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