Retail Sales Associate – Full Time

Autozone•Gahanna, OH

About The Position

AutoZone store teams are the frontline of customer service, helping customers find automotive parts and solutions while maintaining inventory and supporting store operations. The Retail Sales Associate delivers customer service, provides automotive advice, contributes to sales and store performance, and helps foster a knowledgeable retail environment. The role includes assisting customers with product selection and installation services, supporting inventory and cash handling, and helping maintain safe, organized store operations.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to create a motivated, productive store environment, supporting team members and demonstrating leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise, maintain store organization, follow cash handling and loss prevention procedures, and support smooth store operations.
  • Follow structured processes to complete tasks efficiently and comply with company safety policies, including use of personal protective equipment.
  • Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read vehicle codes and recommend solutions.
  • Lift, load, and deliver merchandise.
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