Retail Sales Associate – Full Time

AutoZone•Antioch, TN

About The Position

AutoZone’s store teams provide customer service, help customers find automotive parts and solutions, maintain well-stocked inventory, and support store sales and operations. The Retail Sales Associate delivers WOW! Customer Service by helping customers with automotive needs and contributing to a knowledgeable, positive retail environment. The role offers opportunities for growth in an essential industry serving the motoring public. The associate engages with customers, provides automotive advice, recommends products and promotions, maintains merchandise and store organization, and follows cash-handling, loss-prevention, process, and safety procedures. The associate also stays current on automotive products and promotions, assists with wiper blade, battery, and light bulb installations, and uses diagnostic tools to read vehicle codes and recommend solutions. A flexible full-time schedule may include mornings, nights, weekends, and overtime as needed.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Use established processes to complete tasks efficiently and follow company safety policies, including use of personal protective equipment.
  • Stay current on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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