Retail Sales Associate – Full Time

Autozone • Madison, WI

2d

About The Position

AutoZone store teams provide customer service and help customers find parts and solutions for automotive needs. Retail Sales Associates maintain inventory, assist with product selection, provide automotive advice, support sales and store operations, and help create a positive retail environment. This role focuses on delivering WOW! Customer Service, exceeding customer expectations, and contributing to store performance. Associates also help customers with wiper blade, battery, and light bulb installations and use diagnostic tools to read vehicle codes and recommend solutions.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to support a motivated and productive store environment, and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
• Restock and organize merchandise, follow cash handling and loss prevention policies, and support smooth store operations.
• Use established processes to complete assigned tasks and follow safety policies, including using personal protective equipment.
• Stay current on automotive parts, tools, and promotions through AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed