Retail Sales Associate – Full Time

Autozone•South Bend, IN

About The Position

AutoZone store teams provide customer service and help customers find automotive parts and solutions. Store employees maintain inventory, assist with product selection, and provide advice to support the shopping experience and store operations. The Retail Sales Associate helps deliver WOW! Customer Service, contributes to sales and store performance, and works with teammates to maintain a positive retail environment. The role includes recommending products, services, and promotions; restocking and organizing merchandise; following cash-handling and loss-prevention procedures; and complying with safety policies. Associates keep current on automotive parts, tools, and promotions using AutoZone systems, assist with wiper blade, battery, and light bulb installations, and use diagnostic tools to read vehicle codes and recommend solutions.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and contribute to a motivated store environment.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock and organize merchandise and follow cash-handling and loss-prevention procedures.
  • Follow company processes and safety policies and use personal protective equipment.
  • Stay up to date on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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