Retail Sales Associate
Cape Resorts•Cape May, NJ
•$16 - $16•Onsite
About The Position
Retail Sales Clerks provide effective customer service to internal and external customers by using in-depth knowledge of company products. The role supports the gift shop’s daily retail operations, including assisting customers, processing purchases, maintaining merchandise and the sales area, and handling customer inquiries and feedback. This is a seasonal position through January 3rd at Congress Hall Hotel in Cape May, New Jersey. Night and weekend availability is required.
Requirements
- Excellent communication skills.
- Good grammar, voice, and diction.
- Basic computer and keyboarding skills.
- Excellent customer service skills, including being friendly, courteous, and helpful.
- High school education or equivalent.
- One to two years of experience in a customer service position.
- Availability to work nights and weekends.
Responsibilities
- Greet customers pleasantly and courteously.
- Inform customers of unit prices and provide any additional information they need.
- Accept payment for purchases and provide correct change.
- Stock the gift shop area.
- Clean and maintain the area in and around the facility daily.
- Receive and check customer complaints.
- Answer customers’ or other individuals’ questions about products.
- Answer the telephone professionally.
- Maintain the customer name and address database.
- Obtain customer feedback information.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
