Retail Sales Associate – Full Time

AutoZone•Bolingbrook, IL
•$15 - $16

About The Position

AutoZone store teams provide customer service and help customers find appropriate automotive parts and solutions. Store employees maintain inventory, assist with product selection, provide automotive advice, drive sales, and support store operations. The Retail Sales Associate delivers WOW! Customer Service, contributes to a positive and knowledgeable retail environment, and helps customers with automotive needs. The role also supports team members, store performance, and career growth in the automotive retail industry.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong interpersonal skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to foster a motivated, productive store environment; support team members and demonstrate leadership in daily work.
  • Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
  • Restock merchandise, maintain store organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Follow established processes, comply with company safety policies, and use personal protective equipment (PPE).
  • Stay current on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise as required.
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