Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC•Acme Township, MI
•Onsite

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support the daily operation of a retail store. The role involves helping customers find products, meeting sales goals, maintaining product knowledge, promoting the brand, and keeping the store clean and stocked. Associates work with store management on opening, closing, cash handling, inventory, deposits, paperwork, and transactions. The position may require travel within a 15-mile radius of the home store to provide shift coverage. Work shifts range from 4 to 12 hours standing on the sales floor, with physical tasks including twisting, bending, squatting, lifting, and reaching overhead; associates must be able to lift up to 50 pounds.

Requirements

  • Completion of high school or equivalent.
  • Must be at least 21 years old.
  • Experience in retail environments and customer service.
  • Professional, energetic, and positive attitude.
  • Excellent written, verbal, and interpersonal communication skills.
  • Flexible scheduling availability.
  • Ability to work shifts of 4 to 12 hours standing on the sales floor.
  • Ability to twist, bend, squat, lift, and reach overhead.
  • Ability to lift up to 50 pounds.

Responsibilities

  • Provide excellent customer service, including greeting customers, answering phones, assessing customer needs, and responding to inquiries and concerns.
  • Build customer relationships and recommend products to meet customer needs.
  • Meet or exceed sales goals.
  • Participate in opportunities to gain product knowledge.
  • Promote the brand inside and outside the store to solicit new business.
  • Assist with retail store functions in compliance with company policies and procedures.
  • Keep the store clean and well-stocked, and maintain the store appearance, back room, restrooms, and individual work area.
  • Follow company policies and procedures.
  • Travel within a 15-mile radius of the home store for shift coverage as needed.
  • Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
  • Complete accurate paperwork and transactions according to company policies and procedures.
  • Open and close the store, including locking doors and setting the alarm.
  • Assist with other tasks, duties, or projects assigned by management.

Benefits

  • Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
  • 401(k) after 90 days of employment.
  • Flexible work schedule.
  • Discounts on store products.
  • Development and growth opportunities.
  • Spiffs (commission).
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