Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail team to grow your career and support sales success. You will use your interest in technology and customer service to generate retail sales, identify customer needs, recommend products and solutions, and close sales. The role also includes ongoing training and development in merchandising and inventory operations, outreach to interested Verizon customers by phone or text, and opportunities to represent Verizon at sponsored community events outside the store. The position is onsite at a defined work location. Scheduled hours are 40 per week, and the schedule is provided four weeks in advance. Candidates must be willing to work evenings, weekends, and holidays, and may have the opportunity to pick up additional shifts, particularly during summer, November through December, and peak vacation periods. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual commissions based on sales performance. The posting states that employees meeting sales goals may earn up to $18,000 per year in commissions, with additional commission potential for exceeding goals. Total compensation varies by geography, hours worked, and performance. Eligible bilingual employees in eligible locations may receive an additional $3,000 annually after passing a language assessment. Verizon describes benefits and development opportunities including medical, dental, and vision coverage; a 401(k) plan with matching contributions; paid time off and holidays; paid parental leave; tuition assistance; product and service discounts; training; and other employee incentives.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales using knowledge and enthusiasm for technology and customer service.
- Learn and uncover customer needs by building connections and asking questions.
- Present product insights and recommend solutions that address customer needs.
- Close sales by communicating effectively and providing intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact current Verizon customers who are interested in products and services by making outbound calls and sending text messages.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
- Work evenings, weekends, and holidays as needed, and consider picking up additional shifts.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions, up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Up to eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services, plus discounts on attractions, automotive, travel, and more.
- Sales recognition programs and other incentives.
- Short- and long-term disability coverage.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
- Eligible bilingual employees in eligible locations may receive an additional $3,000 annually after passing a language assessment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
