Retail Sales Associate – Full Time

AutoZone•Lower Paxton Township, PA

About The Position

AutoZone store teams provide customer service and help customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist with product selection, and provide advice that enhances the shopping experience, while supporting sales, store operations, and a positive retail environment. The Retail Sales Associate delivers WOW! Customer Service by exceeding customer expectations. The role involves assisting customers with automotive products and advice, contributing to store sales and performance, supporting teammates, maintaining inventory and store operations, and helping customers with basic installation and diagnostic services.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Use structured processes to complete tasks efficiently and follow company safety policies, including use of personal protective equipment.
  • Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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