Retail Sales Associate – Full Time
About The Position
AutoZone store teams provide customer service, help customers find automotive parts and solutions, maintain inventory, and support store operations. The Senior Retail Sales Associate delivers WOW! Customer Service, helps customers select products and services, and contributes to sales and store performance. The role offers opportunities for growth in an essential industry serving the motoring public. The associate assists customers with automotive advice and product selection, supports teammates and managers, maintains merchandise and store organization, and follows cash-handling, loss-prevention, and safety procedures. The associate also stays current on automotive parts, tools, and promotions; assists with wiper blade, battery, and light bulb installations; and uses diagnostic tools to read vehicle codes and recommend solutions.
Requirements
- Must be at least 18 years old.
- Basic knowledge of automotive parts is required.
- Ability to lift, load, and deliver merchandise.
- Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.
Nice To Haves
- High school diploma or equivalent (GED).
- Strong people skills and effective communication in both Spanish and English.
- Previous experience in automotive retail.
- Automotive Service Excellence (ASE) Certification.
Responsibilities
- Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
- Collaborate with managers and teammates to support a motivated, productive store environment and demonstrate leadership in daily responsibilities.
- Recommend products, services, and promotions to enhance customer experience and contribute to sales goals and store performance metrics.
- Restock merchandise, maintain store organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
- Use structured processes to complete assigned tasks efficiently and follow company safety policies, including use of personal protective equipment (PPE).
- Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
- Assist customers with wiper blade, battery, and light bulb installations.
- Use diagnostic tools to read codes from customer vehicles and recommend solutions.
- Lift, load, and deliver merchandise.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
