Seasonal Retail Sales Associate

Vuori•Naples, FL

About The Position

The Retail Sales Associate at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an upbeat, optimistic approach. The role focuses on creating memorable customer experiences, developing customer relationships, helping customers find and evaluate merchandise, and contributing to sales goals in a team-based commission environment. The associate supports store operations by replenishing the sales floor, assisting with inventory management, maintaining store cleanliness and organization, handling cash-control procedures, and executing merchandising and visual directives. The role requires working scheduled shifts, including nights, weekends, and holidays, in an active, fast-paced retail setting.

Requirements

Availability to work nights, weekends, and holidays.
Adherence to scheduled shifts and punctuality.
Ability to develop relationships with customers and colleagues.
Ability to handle customer concerns positively and proactively.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to learn new procedures and processes quickly.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.
Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
Willingness to stay active and move throughout the store during each shift.
Willingness to reach, bend, and use a step stool or ladder when needed.
Willingness to work in an environment with bright lights and music.
Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

Create an unforgettable customer experience and forge lasting relationships with customers.
Work with the sales team to provide excellent customer service and greet customers in a timely, authentic, and engaging manner.
Prepare fitting rooms, find sizes, and provide knowledgeable, honest feedback on merchandise style and fit.
Achieve sales goals in a team-based commission environment.
Develop product knowledge, including knowledge of the broader fashion landscape and activewear, to advise customers.
Assist with projects while keeping the customer experience a priority.
Communicate inventory needs to support business goals and collaborate with management on inventory management.
Ensure the sales floor is stocked every evening.
Clean the retail store regularly, including floors and bathrooms.
Understand and execute cash-control procedures, including bank deposits and petty cash.
Assist in implementing and maintaining merchandising and visual directives.
Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
Identify and communicate product concerns in a timely manner.