Retail Sales Associate – Full Time

AutoZone•Holland, MI

About The Position

AutoZone store teams provide customer service, keep inventory well stocked, help customers select products, and offer advice for automotive needs. The Retail Sales Associate helps deliver WOW! Customer Service, supports sales and store operations, and contributes to a positive, knowledgeable retail environment. The role offers opportunities for growth in an essential industry serving the motoring public. The associate assists customers with automotive products and solutions, supports teammates and managers, maintains merchandise and store organization, follows cash-handling and loss-prevention procedures, and complies with safety policies. The associate also helps with wiper blade, battery, and light bulb installations and uses diagnostic tools to read vehicle codes and recommend solutions.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to maintain a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention procedures, and support smooth store operations.
  • Use established processes to complete assigned tasks efficiently and follow company safety policies, including using personal protective equipment (PPE).
  • Stay current on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise as required.
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