Retail Sales Associate – Full Time

AutoZone•Leesburg, VA
•$14 - $15

About The Position

AutoZone store teams provide customer service by helping customers find automotive parts and solutions, maintaining well-stocked inventory, and assisting with product selection. The Senior Retail Sales Associate helps deliver WOW! Customer Service, exceed customer expectations, and support sales and store operations. The role offers opportunities for career growth in an essential industry serving the motoring public. Associates engage with customers and provide automotive advice, collaborate with managers and teammates, contribute to sales goals, restock and organize merchandise, and follow cash-handling, loss-prevention, and safety procedures. They maintain knowledge of automotive parts, tools, and promotions using AutoZone systems; assist with wiper blade, battery, and light bulb installations; and use diagnostic tools to read vehicle codes and recommend solutions. The position requires a flexible full-time schedule, including mornings, nights, weekends, and overtime as needed, as well as the ability to lift, load, and deliver merchandise.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a flexible full-time schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Use structured processes to complete tasks efficiently and follow company safety policies, including use of personal protective equipment.
  • Stay current on automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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