Retail Sales Associate – Full Time

AutoZone • Cuyahoga Falls, OH

2d

About The Position

AutoZone store teams provide customer service and help customers find automotive parts and solutions. Store employees maintain inventory, assist with product selection, provide advice, support sales, and help maintain store operations. The Senior Retail Sales Associate role focuses on delivering WOW! Customer Service, exceeding customer expectations, and contributing to a positive, knowledgeable retail environment. It offers opportunities for growth in an essential industry serving the motoring public.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to create a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
• Restock merchandise, maintain store organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
• Use structured processes to complete assigned tasks efficiently and follow company safety policies, including use of personal protective equipment (PPE).
• Maintain knowledge of automotive parts, tools, and promotions through AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed