About The Position

AutoZone store teams provide customer service and help customers find parts and solutions for automotive needs. Store employees maintain inventory, assist with product selection, and provide automotive advice while supporting sales and store operations. The Retail Sales Associate delivers customer service, contributes to a positive retail environment, and helps customers with automotive products and services. The role involves assisting customers, supporting the store team, recommending products and promotions, maintaining merchandise and store organization, and following operational and safety procedures. Associates also help with wiper blade, battery, and light bulb installations, and use diagnostic tools to read vehicle codes and recommend solutions.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise, maintain store organization, and follow cash-handling and loss-prevention procedures.
  • Follow structured processes and company safety policies, including the use of personal protective equipment.
  • Stay current on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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