Retail Sales Associate – Full Time

AutoZone • Columbia City, IN

3d

About The Position

AutoZone store teams provide customer service and help customers find appropriate parts and solutions for automotive needs. Store employees maintain inventory, assist with product selection, provide advice, support sales and store operations, and foster a positive retail environment.

The Retail Sales Associate delivers customer service by helping customers with automotive parts and solutions and contributing to store performance. The role includes assisting with product selection, recommending products and promotions, maintaining merchandise and store organization, and supporting daily operations. Associates also help with certain installations and use diagnostic tools to read vehicle codes and recommend solutions.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and performance metrics.
• Restock merchandise, maintain store organization, follow cash-handling and loss-prevention procedures, and support smooth store operations.
• Use structured processes to complete assigned tasks and follow safety policies, including using personal protective equipment.
• Stay up to date on automotive parts, tools, and promotions using AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed