Retail Sales Associate – Full Time

Autozone•Grafton, WV

About The Position

AutoZone store teams provide customer service and help customers find automotive parts and solutions. Store employees maintain well-stocked inventory, assist with product selection, and provide advice to support the shopping experience. This role contributes to sales, store operations, and a positive retail environment. The Retail Sales Associate delivers customer service, supports teammates, and helps meet customer and store needs. The position includes opportunities for growth in an essential industry serving the motoring public.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise and maintain store organization.
  • Follow cash-handling procedures and loss-prevention policies.
  • Use established processes to complete assigned tasks efficiently and follow safety policies, including use of personal protective equipment (PPE).
  • Stay current on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read vehicle codes and recommend solutions.
  • Lift, load, and deliver merchandise as needed.
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