About The Position

AutoZone store teams provide customer service and help customers find automotive parts and solutions. Store employees maintain inventory, assist with product selection, and offer automotive advice while supporting sales, store operations, and a positive retail environment. The Retail Sales Associate delivers customer service, supports customers with automotive needs, and contributes to store performance. The role includes recommending products and promotions, maintaining merchandise and store organization, following cash-handling and loss-prevention procedures, and assisting customers with select installations and vehicle diagnostics. This full-time position requires schedule flexibility, including mornings, nights, weekends, and overtime as needed.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Complete assigned tasks using established processes and follow safety policies, including using personal protective equipment (PPE).
  • Stay current on automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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