Retail Sales Associate – Full Time

Autozone • Allentown, PA

20d

About The Position

AutoZone store teams are the frontline of WOW! customer service, helping customers find parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist with product selection, and provide automotive advice while supporting sales, store operations, and a positive retail environment. The Retail Sales Associate helps deliver WOW! Customer Service, exceed customer expectations, and contribute to a knowledgeable and productive store team. The role includes opportunities for career growth in an essential industry serving the motoring public.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to enhance the customer experience and contribute to sales goals and store performance metrics.
• Restock merchandise, maintain store organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
• Use structured processes to complete assigned tasks efficiently and follow safety policies, including use of personal protective equipment.
• Stay current on automotive parts, tools, and promotions through AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed