GC Retail Sales Associate Store 773

Guitar Center • Winter Park, FL

3d • Onsite

About The Position

The Retail Sales Associate serves as the face of Guitar Center in the store, greeting customers, identifying their needs, matching them with appropriate products, and helping close sales. The role supports Guitar Center’s mission of nurturing lifelong musicians and helping people experience the joy of creating music, while contributing to an inclusive, customer-first environment.

Successful associates provide excellent customer service, build meaningful connections with customers, take initiative to resolve issues and act on opportunities, communicate clearly and respectfully with diverse stakeholders, and develop product and sales knowledge through Guitar Center’s certification and continuing education programs.

Requirements

• Intermediate knowledge of drums and other instruments sold within Guitar Center, including guitars and technology products.
• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to work through Guitar Center’s certification program to develop a base understanding of products and sales techniques.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with executing tasks to ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build customer relationships through clienteling to fulfill future service needs.
• Take on additional duties as assigned.

Benefits

• Gig leave for employee musicians to take time off to perform or tour and return to their job afterward.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed