GC Retail Sales Associate Store 773

Guitar Center•Winter Park, FL
•Onsite

About The Position

The Retail Sales Associate serves as the face of Guitar Center in the store. The role involves greeting customers, identifying their needs, recommending suitable products, and presenting offers while addressing objections to complete sales. Associates help customers have a positive experience and support Guitar Center’s mission of nurturing lifelong musicians and sharing the joy of creating music. The position also supports store operations by completing readiness tasks, monitoring inventory and replenishing displays, and building customer relationships to meet future service needs. Associates participate in onboarding, certification, and continuing education, including Guitar Center’s sales certification program.

Requirements

  • Intermediate knowledge of drums and other instruments sold by Guitar Center, including guitars and technology products.
  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Continue learning through onboarding, certification, and continuing education.
  • Assist with tasks needed to prepare the store for business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build customer relationships to fulfill future service needs.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for employee-musicians to take time off for a tour and return to their job afterward.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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