GC Retail Sales Associate Store 773

The Guitar Center Company•Winter Park, FL

3d•Onsite

About The Position

The Retail Sales Associate serves as the face of Guitar Center in the store. The role involves greeting customers, qualifying their needs, matching them with appropriate products, and using sales techniques to address objections and close sales. Associates help create an inclusive, customer-first environment aligned with Guitar Center’s mission to nurture musicians and help people experience the joy of creating music. Successful associates demonstrate customer focus, initiative, interpersonal communication, and a willingness to learn products and sales techniques through Guitar Center’s certification program. They also support store readiness and customer service through inventory replenishment, continued learning, and other assigned duties.

Requirements

Intermediate knowledge of drums and other instruments sold within Guitar Center, including guitars and technology products.
Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks to ensure the store is ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build customer relationships through clienteling to fulfill future service needs.
Perform additional duties as assigned.