Retail Sales Associate – Full Time

AutoZone•Fairhope, AL

About The Position

AutoZone store teams provide customer service and help customers find automotive parts and solutions. Store employees maintain well-stocked inventory, assist with product selection, and provide advice while supporting sales, store operations, and a positive retail environment. The Retail Sales Associate delivers customer service by helping customers with automotive needs and contributing to store performance. The role involves recommending products and promotions, maintaining merchandise and store organization, following cash-handling and safety procedures, and assisting customers with basic installations and vehicle diagnostics.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to support a motivated, productive store environment and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention procedures, and support smooth store operations.
  • Use established processes to complete tasks efficiently and follow company safety policies, including using personal protective equipment.
  • Stay current on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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