Retail Sales Associate – Full Time

AutoZone • Wilmington, NC

20d

About The Position

AutoZone store teams provide customer service by helping customers find automotive parts and solutions, maintaining well-stocked inventory, and supporting store operations. The Senior Retail Sales Associate delivers customer service, contributes to sales, and helps create a positive, knowledgeable retail environment. The role involves assisting customers with automotive products and advice, maintaining merchandise and store organization, following safety and cash-handling procedures, and supporting the team.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or GED.
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to foster a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
• Restock merchandise, maintain organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
• Follow structured processes and company safety policies, including using personal protective equipment.
• Stay current on automotive parts, tools, and promotions using AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed