Retail Sales Associate – Full Time

AutoZone • Naples, FL

20d

About The Position

AutoZone store teams provide customer service, maintain inventory, assist customers with product selection, and offer advice for automotive needs. The Retail Sales Associate helps deliver WOW! Customer Service, supports store sales and operations, and contributes to a positive, knowledgeable retail environment. The role includes assisting customers with automotive products and services, maintaining merchandise, supporting store performance, and helping the team meet customer needs.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to support a motivated and productive store environment; assist team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
• Restock and organize merchandise, follow cash-handling and loss-prevention policies, and help keep store operations running smoothly.
• Use structured processes to complete tasks efficiently and comply with company safety policies and PPE requirements.
• Stay current on automotive parts, tools, and promotions through AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed