Retail Sales Associate, Tucson Mall - Full Time

Macy's•Tucson, AZ

3d•$15 - $20•Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You identify customer needs, offer personalized recommendations, and connect customers with suitable products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and making sure the sales floor is ready for customers. During the day, they welcome customers, build personal relationships, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, explain loyalty program benefits, and provide a sincere closing interaction. Teamwork, continuous improvement, and delivering individual and store results are important parts of the role. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays. Physical demands include frequent movement and standing, lifting at least 25 pounds, reaching, and other physical activities. The role also involves using computers, handheld equipment, and cash registers to process transactions.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Welcome customers and engage them in friendly, personal conversations to understand their needs and build lasting relationships.
Offer personalized recommendations and connect customers with appropriate products and services.
Work toward daily sales goals by engaging customers and using effective selling behaviors.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Share the benefits of the Loyalty program and ensure customers have what they need before concluding each interaction.
Collaborate with and support teammates to serve customers and communities.
Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Maintain dependable attendance and punctuality.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice