Retail Sales Associate - Full Time

Curaleaf•Queen Creek, AZ

11d•Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll represent the brand and help customers explore cannabis products while providing high-quality service. You’ll create a welcoming, informative, inclusive, and engaging experience by helping guests find products suited to their needs, recommending items, processing purchases, and building trust. The role supports store operations, sales performance, and a collaborative team environment in a fast-paced, compliance-driven retail setting. This is a full-time position at Curaleaf’s Queen Creek, Arizona location. Open availability is required, including weekdays, evenings, weekends, and holidays. The hourly pay rate is $15.25 plus tips.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, with a focus on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Availability for various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Effective de-escalation and conflict-resolution skills, with a calm, solution-oriented approach under pressure.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Initiative, a team-first attitude, and willingness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative approach and ability to work well within a team.

Nice To Haves

Sales experience focused on tracking KPIs and meeting targets.
Familiarity with e-commerce systems and order fulfillment.
Experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally to provide an exceptional customer experience.
Build customer connections, ask questions, and provide personalized product recommendations.
Address customer concerns and resolve issues to support customer satisfaction.
Enroll guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the sales floor and backroom clean, organized, and stocked.
Support inventory activities, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight deals and complementary products at checkout.
Stay informed about promotions and product updates.
Adapt to changing priorities in a fast-paced retail environment.
Take on additional duties as needed to support the team and store.