Retail Sales Associate

My Wireless • Surprise, AZ

7d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers find technology solutions by presenting AT&T products and services, providing an excellent customer experience, and guiding customers through the buying process. Associates work with customers and colleagues in an energetic retail environment and may become eligible for further opportunities and financial rewards as they learn and succeed.

The position includes paid training and development intended to help associates build their skills and become ready for potential advancement, including opportunities on the management team. Employees may also perform other related duties as needed to meet the organization's ongoing needs.

Requirements

• Experience in a retail or customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• At least 18 years of age and legally able to be employed in the United States.
• High school diploma or equivalent.
• Physical ability to spend most of the time standing and walking, move about for prolonged periods, and occasionally lift and move objects weighing up to 10 pounds.
• Ability to frequently reach with hands and arms; other movements may include climbing and balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise.
• Dexterity to work with small parts in mobile phones and ability to look at a computer screen for prolonged periods; vision requirements may be met with eyeglasses or contacts.

Nice To Haves

• Bilingual ability (preferred; may not be required depending on location).
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by providing outstanding customer service.
• Learn and develop skills through training to become a top Retail Sales Associate and prepare for potential management opportunities.
• Maintain a fun, clean, and exciting environment for customers and team members.
• Work as a team member to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Educate customers about available AT&T products and services and guide them through the buying process.

Benefits

• Strong base pay with commission and bonus schedule.
• Uncapped commission program when meeting or exceeding sales goals.
• Ongoing paid training.
• Career paths and growth potential.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit with two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for hitting key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED