Retail Sales Associate, Citrus Park - Full Time

Macy's • Tampa, FL

2d

About The Position

As a Retail Selling Colleague at Macy’s Citrus Park, you combine results-oriented selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, recommend relevant products and services, and use product knowledge and a personal approach to build trust, meet sales goals, and inspire loyalty. The role includes helping customers on the sales floor and in fitting rooms, as well as keeping the shopping space clean, organized, and inviting.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they engage customers in friendly conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They also share loyalty program benefits and finish customer interactions with attentive service.

Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as regular attendance and punctuality.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and willingness to start a new venture and adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Engage customers with genuine hospitality, learn their needs, and provide personalized product and service recommendations.
• Drive sales performance, meet sales goals, and use effective selling behaviors to build customer trust and loyalty.
• Maintain product knowledge and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, and shoppable; recover the floor and support merchandise moves.
• Update signs and pricing as needed.
• Share loyalty program benefits and provide attentive service through the end of each customer interaction.
• Collaborate with colleagues to support customers and store results.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed