Retail Sales Associates - Temporary

The TJX Companies, Inc.•Kissimmee, FL
•$15 - $16•Onsite

About The Position

The Retail Sales Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, embodying customer experience principles, and maintaining a clean and organized store environment. The role follows operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. Associates model established customer experience practices, promote a positive store culture, accurately process purchases and returns, and promote credit and loyalty programs. They maintain merchandising standards, prepare merchandise for the sales floor, participate in store recovery and cleanliness, support shrink-reduction and safety programs, and follow applicable labor laws and company policies. Other duties may be assigned. This is a temporary position at the TJ Maxx store at 3215 Vineland Road, Kissimmee, Florida. The starting pay range is $15.00–$15.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging and interacting with customers.
  • Model customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to operating procedures.
  • Promote credit and loyalty programs.
  • Maintain the merchandising philosophy and follow established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Maintain sales-floor organization, cleanliness, and recovery standards, and help maintain the cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation assistance
  • Bereavement benefits
  • 401(k) associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates meeting service or hours requirements
  • Medical, dental, and vision coverage for associates meeting service or hours requirements
  • Health savings account (HSA) for eligible associates
  • Health care flexible spending account (FSA) for eligible associates
  • Life insurance for eligible associates
  • Short- and long-term disability coverage for eligible associates
  • Paid parental leave for eligible associates
  • Paid holidays, vacation, and sick time for eligible associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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