Retail Sales Associate – Full Time

AutoZone•City of Rochester, NY
•$16 - $16

About The Position

AutoZone store teams provide customer service by helping customers find parts and solutions for automotive needs. Store employees maintain inventory, assist with product selection, provide automotive advice, support sales and store operations, and help foster a positive retail environment. The Retail Sales Associate delivers customer service, supports customers with automotive needs, contributes to store performance, and works with the team to maintain efficient store operations. The role includes recommending products and promotions, maintaining product knowledge, assisting with select installations, and using diagnostic tools to help identify vehicle issues.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to create a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise, maintain store organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Follow structured processes, company safety policies, and PPE requirements.
  • Stay up to date on automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read vehicle codes and recommend solutions.
  • Lift, load, and deliver merchandise.
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