Retail Sales Associate – Full Time

AutoZone • Norwood, OH

10d

About The Position

AutoZone store teams provide customer service and help customers find parts and solutions for their automotive needs. Store employees maintain inventory, assist with product selection, provide automotive advice, drive sales, support store operations, and foster a positive retail environment.

The Retail Sales Associate delivers customer service by meeting and exceeding customer expectations. The role involves assisting customers with automotive products and services, supporting teammates and store operations, and contributing to sales and store performance.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to foster a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to enhance the customer experience and contribute to sales goals and store performance metrics.
• Restock and organize merchandise, follow cash-handling and loss-prevention policies, and help keep store operations running smoothly.
• Complete assigned tasks efficiently using structured processes and follow company safety policies, including use of personal protective equipment.
• Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read vehicle codes and recommend solutions.
• Lift, load, and deliver merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed