About The Position

A Retail Sales Associate at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an upbeat, optimistic approach. The role delivers memorable customer experiences, supports sales goals in a team-based commission environment, and helps maintain store operations and visual standards. The position is seasonal at the Outlets at San Clemente.

Requirements

  • Must be available to work nights, weekends, and holidays.
  • Adhere to scheduled shifts and arrive punctually.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to learn new procedures and processes quickly.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

  • Build lasting relationships with customers and create an unforgettable customer experience.
  • Work with the sales team to provide excellent service and greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, locate sizes, and offer knowledgeable, honest feedback about merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge in fashion and activewear to serve as an expert for customers.
  • Assist with projects while keeping the customer experience the priority.
  • Communicate inventory needs to support business goals.
  • Stock the sales floor every evening and collaborate with management on inventory management.
  • Clean the store regularly, including floors and bathrooms.
  • Understand and execute cash-control procedures, including bank deposits and petty cash.
  • Help implement and maintain merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
  • Identify and promptly communicate product concerns.

Benefits

  • Employee discount
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