Retail Sales Associate, Bakersfield Valley Plaza - Part Time
About The Position
As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with relevant products and services, and use product knowledge and customer engagement to meet sales goals and build loyalty. The role is more than cashiering and includes helping maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and getting the sales floor ready. They engage customers in friendly conversations, support teammates, maintain merchandise presentation, update signs and pricing, assist with merchandise moves, explain Loyalty program benefits, and close interactions with a sincere thank-you. Colleagues are expected to work collaboratively, take pride in their work, and continually learn and improve. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Understand customers’ needs and provide personalized product and service recommendations.
- Engage customers with genuine hospitality, product knowledge, and effective selling behaviors to meet sales goals and build loyalty.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, and ready for customers.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Share Loyalty program benefits, ensure customers have what they need, and thank customers at the end of interactions.
- Collaborate with colleagues and contribute to individual and store results.
- Use electronic devices and process transactions at the register as needed.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off and eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups and volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
