Retail Sales Associate

EZCORP • Oklahoma City, OK

11d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store at 5916 N. May Ave, Oklahoma City, Oklahoma. The role offers an opportunity to build a career through a structured advancement path, beginning with a five-week paid training program. Successful completion brings a $0.50-per-hour raise and promotion to Pawnbroker. Employees may continue into the Pawnbroker Certification Program for an additional $1 per hour, pursue Lead Pawnbroker (Shift Leader) opportunities, and apply for an Assistant Manager role that includes six months of training.

The associate interacts with customers daily, provides courteous and respectful service, and helps customers reach mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. The position also involves processing sales, loans, and extensions, and completing store opening and closing duties. Pay is $13.50 to $14.50 per hour based on experience, with monthly uncapped bonuses based on store and individual performance.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and provide excellent service in person and over the phone.
• Interact with customers and help reach mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED