Retail Sales Associate – Full Time

AutoZone • Lawrenceville, GA

3d

About The Position

AutoZone store teams provide frontline customer service, help customers find appropriate automotive parts and solutions, maintain well-stocked inventory, and support store operations. The Retail Sales Associate delivers customer service by assisting customers with product selection and trustworthy automotive advice, contributing to sales and store performance, and helping create a positive, knowledgeable retail environment. The role supports team members and daily store responsibilities, maintains merchandise and store organization, and follows cash-handling, loss-prevention, process, and safety procedures. Associates stay current on automotive parts, tools, and promotions, assist with wiper blade, battery, and light bulb installations, and use diagnostic tools to read vehicle codes and recommend solutions. The position offers opportunities for career growth in an essential industry serving the motoring public.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Collaborate with managers and teammates to create a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to enhance customer experience and contribute to sales goals and store performance metrics.
• Restock merchandise, maintain organization, and follow proper cash-handling procedures and loss-prevention policies.
• Help keep store operations running smoothly and support proper financial management.
• Use structured processes to complete assigned tasks efficiently and follow company safety policies, including using personal protective equipment (PPE).
• Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed