Retail Sales Associate

Verizon•Lutz, FL
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you’ll work with a team in a Verizon retail store to drive sales and deliver customer service. You’ll learn about customers’ needs, recommend products and solutions, and close sales using clear communication. The role also involves ongoing training and developing skills across merchandising and inventory operations. You may build your customer base through outbound calls and texts to interested Verizon customers and by participating in off-site Verizon-sponsored community events. The position offers an hourly base wage of $16.00 to $21.00, plus individual sales commissions. Compensation varies by geography, hours worked, and performance. The stated potential annual earnings are $65,000+ to $75,500+ for top performers. This is an onsite, worksite-based role with 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays, and may be able to pick up additional shifts, particularly during peak periods. Schedules are provided four weeks in advance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Learn and uncover customers’ needs by creating connections and asking questions.
  • Recommend products and solutions that provide customers with a complete sales solution.
  • Close sales by communicating effectively and providing simple, intuitive technology solutions.
  • Develop skills through ongoing training and work in merchandising and inventory operations.
  • Potentially contact interested current Verizon customers by outbound calls and text messages.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision benefits.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have previously included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
  • Adoption assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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