Retail Sales Associate - Nashville

Nestle Operational Services Worldwide SA•Nashville, TN

5d•Onsite

About The Position

Nespresso is seeking a Retail Sales Associate for its new Nashville team. The associate is the welcoming face of the retail boutique, guiding customers toward coffee and machine options that suit their needs and creating an inviting experience. The role includes sharing product knowledge, offering complimentary tastings, supporting sales and service goals, collaborating with teammates, and helping maintain the boutique. Employees receive training and opportunities for personal and career development.

Requirements

Thrive in a customer service environment and enjoy working with people.
Enjoy working in a fast-paced environment, think on your feet, and adapt to change.
Be punctual and available to work opening and closing shifts, weekends, and holidays.
Show patience with day-to-day challenges and resourcefulness in troubleshooting.

Responsibilities

Represent Nespresso’s mission and values, including its focus on sustainability and recycling.
Welcome and engage customers, creating a memorable experience that encourages them to return.
Listen to customers’ needs and recommend personalized coffee and machine solutions.
Offer complimentary coffee tastings and use product knowledge to build the customer base and sales.
Collaborate proactively with team members to support a cohesive and successful work environment.
Maintain the boutique, assist with shipments, arrange displays, keep the coffee wall stocked, and ensure cleanliness.
Participate in the training period.

Benefits

Quarterly bonuses for achieving team sales and service goals.
Coffee expertise training.
Supportive and collaborative team environment and access to employee-led DE&I Resource Groups.
Personal development and career growth opportunities.
Free Nespresso machine and coffee product allowance.
401(k) with company match.
Educational reimbursement.
Health and mental wellness programs.
Commuter benefits.
Pet adoption reimbursement.
Employee recognition program.
Discounts at over 2,000 companies.
Healthcare coverage and other benefits.